• Managed inventory control using FIFO rotation, daily stock counts, and waste monitoring — reducing shrinkage and improving stock accuracy in a high-volume environment.
• Trained team members on SOPs covering stock handling, food safety, and order fulfilment, improving compliance and service consistency across all shifts.
• Coordinated stock availability during peak periods to ensure uninterrupted operations and maintain customer satisfaction standards.

• Managed end-to-end warehouse and logistics operations including inbound receiving, cycle counting, inventory reconciliation, and last-mile route optimisation.
• Developed and implemented standardised warehouse SOPs, strengthening operational consistency, traceability, and audit readiness.
• Monitored KPIs including delivery accuracy, stock turnover, and fulfilment rates — using data insights to reduce shrinkage and drive continuous improvement.

• Managed eCommerce operations on Shopify and Amazon Seller Central, optimising listings, synchronising inventory at SKU level, and improving order fulfilment.
• Produced regional demand forecasts using historical sales data, aligning replenishment plans across physical and online channels.
• Analysed sales and inventory performance using Excel and CRM tools, delivering actionable insights to senior stakeholders.

• Managed spare-parts procurement, inventory tracking, and warranty logistics, reducing parts shortages through proactive supplier coordination.
• Optimised service scheduling and technician workflows, reducing repair cycle times and improving customer satisfaction scores.

• CILT & CIPS Accredited
• Dissertation: Big Data Analytics in Supply Chain Management in the UK

Project: Automatic Pneumatic Ramming & Hammering Machine with Accident Safety Mechanism